MACAU, China (February 13, 2018) – As we enter the new year, GLI Asia is celebrating ten years of service to the Macau gaming market and to the operators, regulators, and suppliers of the surrounding regions in Asia-Pacific. The expert testing and consulting staff has been honored to diligently serve clients in land-based gaming, online gaming, and lottery sectors with unsurpassed skill and commitment, and like the year of the dog teaches us, GLI’s customer-focused approach is centered on the qualities of honesty, loyalty, and responsibility.
GLI Asia officially opened for operation on 20 July 2007. Since that time, the lab has grown to more than 300 square meters (about 3,300 square feet) and is the most structured test lab in Asia.
“It has been an honor and a thrill to see our business grow with customer demand. It is especially humbling when our customers return to us again and again, asking us for additional service offerings, allowing us to grow along with them,” said Marina Wong, GLI Asia’s General Manager of Client Services.
Another exciting aspect of GLI Asia’s Macau presence is its positive impact on the local economy, with each of the lab’s employees being local Macau residents. In fact, four employees have been with the company nearly since the lab’s opening. Julian Lei and Nathan Chang have been with the lab since 2009, and Ben Leung has been with GLI Asia since 2010. Their long-term presence and insights are a boon to GLI’s clients and to the lab’s other employees.
“We are proud that so many of our employees have chosen to stay with GLI Asia for so long,” Wong said. “Their experience is incredibly valuable to our clients, and to the other staff members. When new employees join us, they are able to quickly learn from our long-term employees and expand their knowledge base.”
Because of their expertise, GLI Asia staff have become in-demand speakers on lottery issues throughout the Asia-Pacific region.
Today the lab serves clients of all sizes in land-based gaming, online gaming, and in lotteries. Key services the lab provides include testing for hardware, software, platforms, systems, games, and RNGs.
GLI Asia also helped successfully develop China’s first gaming technical standard – “Technical Gaming Standards for Online Lottery Systems and Betting Terminals.” The lab has also executed numerous high-profile lottery projects in Beijing, China; South Korea; and Taiwan.
For Wong, the GLI Asia staff, and for GLI as a company, over the past ten years, the mission has remained the same: “We put the customer first,” Wong said. “We understand that when our customers succeed, we succeed. When regulators rest easier, when suppliers are able to speed up their time-to-market and reduce expenses, when operators’ casino floors are compliant and secure, and when the products are fair for everyone – that is when we know we have succeeded, together.”
So what does the future hold for GLI Asia? Wong said, “As we celebrate the year of the dog, we will continue to keep in mind our focus on honesty, loyalty, and responsibility. That is how we have earned both regulators’ and our clients’ trust, and we will continue to work hard every day to maintain that trust and to continue to be the most reliable lab in Macau, in Asia, and in the world.”