Between January and June 2024, WinSpirit hosted 12 tournaments for VIP Community members, attracting up to 85% of VIP players. During this period, a total of 16 000 EUR in real money was awarded, with 3 000 EUR going to the tournament winners.
The tournaments were held in two formats: by total bets (Fortune Captains) and by total winnings (Fiery Duels). Each Fortune Captains tournament offered 10 cash prizes, while Fiery Duels participants could compete for one of 15 rewards. There were no minimum bet requirements for either tournament, but players needed to complete a certain number of qualifying spins.
The games for the tournaments were chosen based on the preferences of VIP players. The most popular games, with the highest number of bets, were Coin Strike: Hold and Win, Diamonds Power Hold and Win, and Green Chilli 2. The average age of the players was 45 years.
To enhance the VIP player experience, WinSpirit developed a strategy focused on transparency, clear communication, and personalized benefits. A brief overview of the strategy is provided below:
Transparency: We created a dedicated VIP page that provides clear information on the requirements for obtaining VIP status and the benefits associated with each level.
Personal Manager Contacts: Each VIP player was assigned a personal manager for individualized service.
Exclusive VIP Bonuses: Each VIP segment received special bonus offers, including deposit insurance, daily gifts, birthday presents, event invitations, and much more, depending on VIP status.
In the near future, WinSpirit will launch new tournaments with grand prize pools and additional events that are sure to surprise our players.
