How do you describe the role of CIO in gaming organizations.
The role of CIO is no different from any other Business executive, it is 24 x7, it does not matter where you are physically , whether you are in Vegas, Macau or in Timbuktu ,on the premise or off the premise, the same goals as the CEO , namely driving the top line, improving the bottom line, optimization of slots/tables , managing customer experience, Leveraging the technology towards creating business value, ensuring 24 x 7 operations & customer service, and strategic collaboration with all the stakeholders .