I have had a unique casino/executive and academic/instructor view; engaging the next generation in both their role as students, employees and customers of gaming and hospitality. 

My time working directly with employees in the casino/hospitality environment has provided me with a bench mark for the “real-world” result of academia’s experiential learning model vs. their ideological applications. Through this experience I have identified best-practice-ways to educate employees, improve team work and channel more methods into customer service applications.

The Branded Floor Model