Featured Editorials

Casino Life on the Ocean Waves

Cruise Ship Casino

What are amongst your many responsibilities are what you would consider the most essential involved your role of as VP of Casino Operations?

Developing and executing strategic plans for the casino are of the utmost importance. These plans set the direction of the organization for many years and dictate where we will spend our time and money to build a sustainable competitive advantage over our competition.

What aspects of your role do you find most satisfying?

I find it very satisfying when I am out on our ships interacting with guests and team members. These interactions provide an opportunity to learn more about the wants and needs of both our guests and team members. Without these interactions, it is difficult to lead an organization in the right direction for financial growth.

Flexibility & Efficiency

During the planning stage what did you and your department conclude as the most cost effective and efficient requirements for the operations financial transaction can cash handling?

Because the BPS C4 has up to 20 sorting pockets per machine, we believed that these machines would give us a lot more flexibility and efficiencies for our count process. We were originally considering an 8 pocket machine from Glory, but when Jim Goodwin introduced the BPS C4 to me, it seemed like a “no brainer” decision to go with the G&D machines instead.

What where the key reasons behind the choice of supplier for the cash handling equipment and associated management systems.

The solution that shines at Solaire

 The recently opened Solaire Resort Casino Chose the Total Solution Approach provided by Giesecke & Devrient to handle the Casino cash and financial transactions. I had the opportunity to talk with Jim Goodwin & Iain O’Donnell during my visit to the Philippines latest Gaming Leisure destination to gain insight into this cutting edge technology and how it’s been incorporated within the Casino. Could you provide our readers with what G&Ds Total Solution Approach is?

Smile a La Olympic Casino

Glyn Thomas talks to Armin Karu after Olympic Casinos wins the “Land-Based Casino Operator of the Year” Award at the ICE Totally Gaming Awards

You must be delighted with wining the Best Land-based Casino Operator of the Year Award?

Winning the Best Land-based Casino Operator of the Year award is a true recognition for the years of hard work done by the whole team of Olympic Entertainment Group. Last year showed that the right decisions and all our efforts made during the years of global economic crisis had given us a strong competitive advantage and comparing to the period before the recession, we have increased market shares in almost all of the countries where we operate. 2012 was also remarkable for entering the Italian market and breaking into the so-called Old European market where we now aim to gain even more foothold.

Security – Simplicity – Service

Chris Sanson talks to Lorenzo Verona, Commercial Director at VNE

VNE launched the new 2 pence change machine specifically for the UK market at this year’s ICE Totally gaming.  Although it’s only a short time since the show, what was the general opinion of this new machine that incorporates a stunning high quality video along with over 18,000 coin storage capacity?

Recollections - Charlie Chesters, London 1973

Chris Moore looks back at being a Lumpy

The job had been advertised in the Evening Standard newspaper. The interview had hinged on only two questions; did I have a criminal record and could I play football? A no and yes secured me a position as an unpaid trainee croupier at Charlie Chesters. I made my debut three weeks later on a freezing December night in 1973 on a weekly wage of twenty-two pounds fifty pence.

Three Pillars of Success

Chris Sanson talks to Thomas Engstberger, Sales Manager at AMATIC Industries

The new Performer Grand Arc slant top is an impressive innovative design. What are its key features that impressed visitors to your stand at ICE?

Safe and Secure

Peter Whites talks to Christian Sael, Owner and Director of Alteatec

Alteatec has been an organisation that has built up over the years a strong reputation for its IT expertise as an independent Casino Management System provider and is now expanding further with soon to be opening new offices in Baltimore and the launch of their new product Paladix.

 

Peter White caught up with Christian Sael recently to hear all about the company and its plans for the year ahead.

When and where was the company founded; what were the original goals of the company and have they all been met?

MAKING SUNSHINE

Peter White talks to Des Whitcher, Director of Gaming Development & Slots at Sun International

Sun International is Southern Africa’s undisputed casino leader with 376 tables and 10,770 slots across casinos in South Africa, Botswana, Namibia, Lesotho and Swaziland, and Monticello in Chile.We spoke to Des Whitcher about the scale of the operation and the issues he faces in making sure Suns slots deliver.

Des, how did you start out in the gaming industry –and what has kept you there?

DOUBLING DOWN

Glyn Thomas talks to Michelle Cummins, GM of Casino Bucharest in Romania and the Corinthian Casino in Glasgow.

Glyn Thomas talks to Michelle Cummins, GM of Casino Bucharest in Romania and the Corinthian Casino in Glasgow.

Michelle, can you introduce yourself to our readers?