Embracing and Entertaining Humanity. Jyoti Chopra, Chief People, Inclusion and Sustainability Officer, MGM Resorts International. By: Damien Connelly
This Casino Life article, based on a keynote presentation by Jyoti Chopra at G2E, has been edited for brevity and clarity. Any misrepresentation is my mistake.
Jyoti Chopra is a resounding role model emphasizing that MGM Resorts ‘walks the walk’ when it comes to its people, talent, and diversity and inclusion strategy. In the spirit of sharing and learning, MGM Resorts and Jyoti were kind enough to publicly preview this strategy with us for the first time during G2E.
“One of the important dimensions of a diversity strategy is to have clarity around terminology and nomenclature. It is really important to define what you mean in the context of your corporate environment words like ‘Diversity.’ ‘Inclusion,’ ‘Belonging’ and ‘Equity” As Jyoti noted, “over 70% of MGM Resorts’ workforce is diverse. We have very strong representation at some of the management level ranks. Where we need to focus and improve is in the senior most levels of management of our company.” “The starting point for us at MGM Resorts as we were thinking about our new people, talent, and diversity and inclusion strategy was to understand the macro landscape and what was going on in the world around us. There are a set of themes and observations that are disrupting in many ways both labour markets and the ability for companies to tap into their workforce and meet needs.”
Image: Jyoti Chopra, Chief People, Inclusion and Sustainability Officer, MGM Resorts International.
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