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Are Customers More Than Data Points? By Robert Brassia

 

Are Customers More Than Data Points?  By Robert Brassia

Are Customers More Than Data Points?

In a recent article I was arguing that many casinos in the region (and worldwide I would say) do not make the best of the data at their disposal. In this one, I am taking a look at how some companies might rely too much on the data and forget the customer as a human being in the process.

Let’s take a look at two life like scenarios:

What Makes an Online Casino Worthy of Your Trust?

 

Almost everyone is now trying to stay at home to practice physical distancing because of the 2019 coronavirus, and because of this, there is a great need for entertaining activities at home. Luckily for us, the internet is a place where you can almost everything and this includes gambling.

Many land casinos all over the world are now forced to stop their operations as an effort of the governments to contain the virus. Because of this, casino and sportsbook operators are turning to their online audiences to remain in business.