RANCHO MIRAGE, CA (February 20, 2024) - Agua Caliente Resort Casino Spa Rancho Mirage, the premier resort, casino, wellness and entertainment destination in greater Palm Springs, has just been awarded two Forbes Travel Guide Four-Star awards and one Forbes Travel Guide Five-Star award for 2024. Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas.
This is the fifth consecutive year Agua Caliente Casino Rancho Mirage has earned these prestigious designations, which is showcased with other honorees on ForbesTravelGuide.com.
Image: Exterior Agua Caliente Resort and Spa Rancho Mirage
Receiving a fifth consecutive Forbes Five-Star rating is Sunstone Spa, a holistically indulgent full-service spa and salon on property. For 2024, it is the only casino resort property Five-Star spa in California and the only Five-Star Spa in Palm Springs. Sunstone Spa is known for its exceptional service and luxurious treatments and amenities, with a unique emphasis on grounding and salt therapy. The Forbes Four-Star Awards were awarded again to Agua Caliente Resort Casino Spa Rancho Mirage for its world-class resort hotel and signature restaurant, The Steakhouse. Both the hotel and The Steakhouse provide best-in-class guest service and are the epitome of luxury. The Steakhouse is the only Forbes Four-Star rated restaurants in the greater Palm Springs area. Agua Caliente Casinos’ Four-Star hotel is the only hotel property with Four-Stars in the entire Coachella Valley.
"Having Forbes Travel Guide rated venues at Agua Caliente recognizes our teams' ability to consistently provide elevated experiences,” shares Rebecca Ward, Vice President of Guest Experience, Agua Caliente Casinos. “True luxury must be cultivated and it's evident when interacting with our team members that it is more than just a rating. Through continuous trainings across all departments, not only have we achieved star-ratings for three of our venues, but we have also developed a culture of service excellence for guests and team members alike."
Each destination must meet strict Forbes Travel Guide criteria to be considered as a rated property. Forbes’ team of professional inspectors assess hotels, restaurants and spas around the world based on 900 objective standards. Visiting as anonymous guests, inspectors rate based off the quality of service and on the facility. According to the website, a Five-Star award acknowledges “outstanding, often iconic properties with virtually flawless service and amazing facilities,” while Four-Star properties are “exceptional properties, offering high levels of service and quality of facility to match.”
“We are honored to have achieved our prestigious Four-Star and Five-Star ratings from Forbes Travel Guide for the fifth consecutive year. This achievement is a testament to the dedication and commitment of our exceptional team, who consistently strive for excellence in delivering top-notch service every day. Earning these new 2024 stars validates our ongoing efforts to ensure that every guest's experience at Agua Caliente is truly memorable, from beginning to end," stated Saverio Scheri, Chief Operating Officer of Agua Caliente Casinos.
Agua Caliente Resort Casino Spa Rancho Mirage is a desert oasis located less than 20 minutes from the Palm Springs International Airport. It offers superlative amenities, first-class service, and an attention to detail that is distinctive to the Agua Caliente Casinos brand. With accolades including the AAA Four Diamond award to the Best Casino Outside Las Vegas award, Agua Caliente Resort Casino Spa Rancho Mirage prides itself on providing extraordinary experiences and service that is not soon forgotten.
For more information on Agua Caliente Casinos, visit www.aguacalientecasinos.com or call 888.999.1995.
About Forbes Travel Guide
Forbes Travel Guide is the only global rating system for luxury hotels, restaurants and spas. Our anonymous professional inspectors evaluate based on up to 900 objective standards, with an emphasis on exceptional service, to help discerning travelers select the world’s best luxury experiences. The only way to get a Five-Star, Four-Star or Recommended rating is by earning it through our independent inspection process. For more information about Forbes Travel Guide, please visit ForbesTravelGuide.com.
About Agua Caliente Casinos
Agua Caliente Casinos are located in Rancho Mirage, Palm Springs, and Cathedral City, CA. Agua Caliente Casinos has earned the Forbes Travel Guide Awards for its fifth consecutive year in 2024 for three of its property venues. Agua Caliente Resort Casino Spa Rancho Mirage has been awarded two Forbes Four-Star ratings for The Steakhouse and The Hotel, with Sunstone Spa earning the Forbes Five-Star Award in 2024. Agua Caliente Rancho Mirage is also a AAA Four Diamond property and was ranked top 5 for “Best Casino Outside of Las Vegas” in Newsweek in 2023. The Sunstone Spa also ranked in the top spas in the U.S. and number three in California by Spas of America’s Top 100 Spas 2022; The Steakhouse is a consecutive winner of the Wine Spectator Award of Excellence since 2007; and Agua Caliente is the only hotel in Greater Palm Springs to have achieved Forbes Four-Star status. The Spa at Séc-he in downtown Palm Springs opened in 2023 and won the Sustainable Spa Award by the Green Spa Network and the Best of the Best by Palm Springs Life along with being named the No. 1 Spa in America by Spas of America in 2023. Agua Caliente Casinos took the lead in two categories of Best Desert Sun Community’s Choice Awards, ranked Best Casino in Palm Springs and Best Hotel in Rancho Mirage.
Collectively, the three properties offer a 16-story, 340-room hotel with resort-style pools and cabanas, three entertainment venues, Pívat Cigar Lounge, a premier cigar lounge offering live table games and slot machines, 13 diverse dining options, a multi-award-winning, full-service luxury spa and salon, meeting and event venues, and Agua Caliente Fuel, an expansive fuel station with 750 square feet of gaming machines, a drive-through coffee shop Java Caliente, and competitive gas prices. Agua Caliente is also home to two nearby championship golf courses: Indian Canyons North and South. For more information on Agua Caliente Casinos, visit www.aguacalientecasinos.com or join the conversation on Instagram @aguacalientecasinos.
