Trust Payments, a leader in fintech powering truly innovative customer commerce solutions, has been selected by the world-famous London Hippodrome Casino to power its new cashless wallet mobile payments offering.
Visitors of Hippodrome will now be able to pay responsibly for their entertainment on the Hippodrome Casino mobile app, across all touchpoints in all eight floors of gaming, bars, and restaurants. Payments will be processed via Trust Payments’ flagship TRU Connect Payments Gateway including the ability to pay using Apple Pay and Google Pay.
Customers will have the ability to save card details within the mobile app for future or repeat use. This will help to reduce friction and facilitate easy repeat custom while inside Hippodrome to ensure a smooth and enjoyable playing experience.
“It’s fantastic to be working with Hippodrome to digitise their payment offerings and embrace the potential of cashless wallets within this famous UK casino operator. Allowing visitors to make payments in simple ways on their mobile phones will be a key step in helping to enhance payment experiences and deliver a frictionless guest experience that maintains the high levels of customer satisfaction that Hippodrome is renowned for.”
Jonathan O’Connor
Chief Commercial Officer, Trust Payments
Trust Payments was able to customise its offering for Hippodrome based on its extensive experience working in the gaming industry, providing customers with enhanced payment experiences and capabilities and specialise in helping gaming operators to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce™. This includes token-based payment options for deposits and withdrawals allowing a seamless pay-in and pay-out experience for players.
The selection was facilitated by payments consultancy business, Qubzo Payments Consultancy, whose founder Rohin Thakrar said: “I explored other potential partners for Hippodrome’s requirements and found Trust Payments to be the right provider.”
George Constantinou, Director of Online Gaming at Hippodrome Casino, added: “We’re delighted to be working with Trust Payments on cashless wallet mobile payments. In the year that we celebrate our 10th anniversary this is another great strides forward with digital payments. One that both modernises our payment options but also incorporates all requirements for safer gambling.”
John Burley, Director at Software Services, the company behind Hippodrome Casino’s mobile application, also praised Trust Payments for its solutions and thanked Qubzo for facilitating the deal, saying that it helped ensure a quick and simple integration process.